Question 1

What details do I need to provide when submitting a claim on the contact form?

Accepted Answer

Please include your company details, debtor company details, invoice numbers and dates, total outstanding amount and currency, and any correspondence or contracts that support the claim. If the debtor is abroad, add the debtor’s country and registered address. You can attach files or provide links if available.

Question 2

How quickly will Intercol respond after I submit this form?

Accepted Answer

We aim to acknowledge your submission immediately and provide a same-business-day assessment. Complex multi-country portfolios are typically reviewed within 24 hours with clear next steps, fee outlines, and the local jurisdiction approach.

Question 3

Are there any upfront costs to place a debt for collection through this page?

Accepted Answer

No. Amicable international collection is handled on a no win, no fee basis, so you only pay a success-based fee when we recover funds. If legal action is recommended, we will present local court cost estimates for approval before proceeding.

Question 4

Can I submit multiple debts from different countries or in different currencies at once?

Accepted Answer

Yes. You can place a single claim or a multi-jurisdiction portfolio in one submission, listing each debtor, country, and amount. We coordinate locally in each jurisdiction while giving you a single point of contact and consolidated reporting.

Question 5

Will my information be handled confidentially, and can you sign an NDA?

Accepted Answer

Your data is handled under strict confidentiality and data protection standards. We can execute a mutual NDA upon request before you share documents, and we only disclose details to vetted local partners engaged on your case.

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